Support

Common topics

• Account and sign-in

  Signing in, resetting your password, updating your name, and signing out. Use Sign out from the menu or Account Settings to end your session.

• Properties, rent, bills and installments

  Adding and editing properties, recording rent income and bills, and tracking installment plans. Each section has its own page with add and edit controls.

• Documents and uploads

  Uploading title deeds, leases and receipts, and viewing them. New uploads are private and open through a signed link tied to your session.

• Reminders and alerts

  Turning email and WhatsApp reminders on or off, choosing what you receive, and managing the alert destinations you have added.

• Billing and plans

  Plan details and what each plan includes. Paid plans are currently not available for purchase; when they are, billing is handled by Stripe.

Privacy and deletion requests

You can turn AI features on or off and request deletion of your account and data from Account Settings. The app records your request. Deletion is handled manually, so there is no instant automated deletion and no guaranteed completion deadline. To arrange or follow up on a request, contact rawad@synixsolutions.io.